Now Hiring: eCommerce Product Manager

Emerging Blue Digital Jobs

We’re excited to kickoff the search for an eCommerce Product Manager with our newest client in womenswear. This is a great opportunity to help grow and develop the eCommerce platform of a very popular, woman-owned apparel brand best known for their feminine, yet sophisticated style and vibrant colors and prints.

Salary range: $100-130k.

Connection = Conversion: The Formula for a Fruitful Holiday Season

Emerging Blue Retail Holiday

Trends This Holiday Season

According to holiday shopping statistics from 2020, 38% of US consumers planned to start stocking on gifts in October, and another 23% before Thanksgiving. Only 22% said they’d wait until Thanksgiving to start their holiday shopping.

With the customer concerns of the state of the economy, many retailers are encouraging early consumer spending by running sales to compete with their Black Friday promotions. These sales are spanning from anywhere between 20%-70% off to capture even the most strategic of holiday spenders. With early promotions and strategic sales tactics ruling the holiday season, we can only wonder, what this will look like for consumers and how can retailers best prepare?

What Retailers Can Expect

Higher volumes of shoppers! Customers will capitalize on these promotions while also heading to retailers for the in-person experience, service, and holiday shopping tradition.

In the US, 81% of Gen Z consumers prefer to shop in stores to discover new products and more than 50% say in-store browsing is a way to disconnect from the digital world.
— Kearny.com

What Customers Can Expect

With customers being hyper focused on promotional sales, many of which they can capitalize on through omni channel, their in-store shopping experience will be quite specific. Customers will be seeking excellent service, authentic engagement, a well-loved store, and overall, a strong brick and mortar shopping atmosphere.

Implement A Fluid Shopping Experience

In-store and omni channel experiences are more intertwined than ever before. While some customers may visit stores to view an item and later order it online, some customers will do the opposite: viewing merchandise online and making purchases in-store. Brands that create fluid cross channel shopping experiences for the customer will see a smooth and fruitful season.

Be a Leader That Inspires

In the spirit of the holiday season, we cannot forget the hard retail workers that drive the in-store experience. As retail leaders, it is important to inspire excitement of suggestive selling and authentic customer engagement to all employees that interact directly with customers. This year, a big driver of conversion of sale will be the connection that is made between the customer and the sales associates. Customers are being very thoughtful and strategic in their purchasing, so it is important when they are visiting the stores to invoke a connection and level of trust in what is being suggested to the customer by the team. A great reminder is to keep work fun for the team! In-store contests, praise, and empowerment make a big difference in employee attitude during this time of the year.

Take Care of Your Team

Employees tend to buy into initiatives and perform better when they feel valued and motivated. This season can be physically and emotionally training for most, including the teams that work tirelessly to support the magic of the season in the retail setting. This is a reminder to be empathetic leaders this season. Honor requests and suggestions where possible without disrupting business. Check in on your team, an extra 10-minute break when business permits will go a long way on those long days. You can also consider shorter shifts to optimize productivity and minimize burnout. It is in your power to set the example for tone and pace when working with the team. The season is taxing for retail employees, so be thoughtful and creative in ways to keep it fun. The greatest asset to a brand’s success this season, and every season, is its people.


Articles referenced:

Retail Statistics for 2022: 53 Data-Backed Retail Stats To Know (shopify.com)

115 Customer Service Facts (Including Trends and Statistics) | Indeed.com

Retail Facts and Figures – October 2022 Update (shopreme.com)

https://savemycent.com/holiday-shopping-statistics

Our Gen Z Hiring Guide

Emerging Blue Gen Z Hiring Guide

Gen Z is considered to be the first generation of digital natives. Having grown up using advanced technology, Generation Z favors innovative and streamlined uses of this technology in both their job search and in the workforce. 

If you’re actively hiring, here are some helpful tips to best attract and retain Gen Z talent:

  1. Incorporate texting into the hiring process: Offering speedier channels of communication may be the deciding factor in attracting and retaining Gen Z workers long term. According to a Job Seeker Trends Survey, almost 80% of candidates indicated that they prefer scheduling interviews via text rather than email or phone call. 

  2. Invest in digital platforms: Having a clear digital presence, especially on social media platforms, can help to establish trust even before the interview process begins. If a Gen Z candidate is interested in a job with your brand, it is likely that they will turn to your social media platforms to learn more about your company’s values, the work-life balance, and overall culture before the initial interview.

  3. Update your website: Modernization is highly valued by Gen Z. In fact, 50% of Gen Z candidates said that they would not submit an application if a company’s recruiting methods are outdated. Staying up-to-date with the latest hiring trends will help guarantee that you attract the talent you’re looking for.

     

Articles referenced:

https://yello.co/blog/recruiting-generation-z/

https://recruitingdaily.com/gen-z-recruiting-trends-how-to-effectively-engage-and-hire-the-next-generation-of-workers/

Career Opportunities in LA

Leaving Ghosting Behind this October

Emerging Blue Blog

With Halloween right around the corner, it’s the perfect time to remember the large impact that ghosting can have on both candidates and your business. Leaving a candidate hanging can send a louder message than a rejection. According to a study shared by LinkedIn, “40% of candidates said that if they don’t hear back from a company they’ll never apply to it again.” Not only does ghosting your candidates leave them feeling confused, but it can also affect your brand’s image and long-term growth.

A good practice to help ensure that no candidate feels left behind, is to implement a follow-up strategy. Rather than leaving your candidates feeling spooked, you can strategize a plan using these three easy steps:

  1. Be upfront about the volume of applications you receive.

  2. Quickly let candidates know if they are not a match and not being considered.

  3. Encourage your candidates to apply to other roles now, and in the future.

  4. Offer advice and guidance to help them with their job search.

If your team could use support managing your candidates, our team can help. Connect with our team, learn more about our EB 360 solution, or reach out to us at info@emergingblue.com.

eCommerce for All: Making the Online Experience More Accessible

Emerging Blue Diversity and Inclusion Accessibility

In honor of National Disability Employment Awareness Month, we’re bringing a spotlight on the ways eCommerce can be made more accessible.

Many brands and retailers “miss out on millions of potential customers when they don’t design websites to be accessible to shoppers who use assistive technologies or rely on a keyboard to navigate online.” In fact, 15% of the world’s population experiences some form of disability. According to the Baymard Institute, 94% of the largest eCommerce sites can be challenging or even impossible to navigate for people with disabilities.

More and more people are choosing to shop online. With such a rapidly growing surge of online shoppers, there have been increased demands for brands and retailers to seriously invest into their e-commerce businesses. Such efforts include:

  • Diversifying your team

  • Providing visual alternatives

    • Descriptive alternative texting caters to users with disabilities, especially those with visual impairments. This feature provides accurate and descriptive alternative text for images, form fields, and page descriptions to be read aloud to the user.

  • Differentiating links from surrounding text and backgrounds

    • Links are crucial to navigating around a site. By providing descriptive titles and adequate contrast ratios for links, users with disabilities can better navigate the site.

  • Enhancing keyboard navigability

    • For users with mobility impairments who rely on a keyboard for site navigation, having all-site functionality operable on a keyboard can be a gamechanger.

At Emerging Blue, we are constantly striving to uphold our commitment to diversity, equality, and inclusion with all hiring and employment practices. Our goal is to both embody and coach our clients on creating inclusive environments in which all candidates and employees are treated with respect.


Read more about our DE&I commitment on our About page and on our Blog.


Now Hiring: Account Executive

Great news! Mizzen+Main is expanding their wholesale executive team. We’re searching for a Wholesale Account Executive drive market growth of this impressive premium-performance menswear brand in the NE & Midwest. Learn more about the role here.

Know someone who may be a great fit? Check out our Referral Bonus Program.