Ensuring eCommerce Success Before Cyber Monday

As the holiday season approaches, businesses gear up for one of the busiest and most profitable times of the year. The rise of eCommerce has transformed the way consumers shop, increasing the size and responsibilities of digital teams. With the Cyber Monday frenzy right around the corner, it's time for retailers to invest in high-demand talent to ensure a smooth and successful shopping experience.

E-Commerce Fulfillment Specialists: With the surge in online shopping during the holiday season, it can help to have plenty of eCommerce fulfillment specialists on the team. These professionals are responsible for efficiently picking, packing, and shipping orders, ensuring that products reach customers on time and in perfect condition, guaranteeing a positive shopping experience.

Website Customer Service Representatives: Excellent customer service is vital in the digital age. Hiring dedicated website customer service representatives who can promptly address customer inquiries, provide personalized recommendations, and ensure a seamless online shopping experience is crucial. These individuals are the front-line ambassadors of the brand in the digital realm.

Technology and Data Analysts: To thrive in the competitive e-commerce landscape, technology and data analysts help harness the power of data. They gather and interpret data to make informed decisions about inventory management, marketing strategies, and user experience enhancements, playing a pivotal role in optimizing operations and enhancing the customer journey on the website.

 Digital Marketing Specialists: Cyber Monday is a digital marketing extravaganza, and hiring skilled digital marketing specialists is key to success. These professionals can create and execute effective online marketing campaigns, including email marketing, social media advertising, and search engine optimization, to drive traffic and boost sales on Cyber Monday.

 eCommerce Developers and Designers: A visually appealing and user-friendly website is a must for eCommerce success. Consider hiring eCommerce developers and designers who can create and maintain an attractive and functional online storefront. Their expertise in web development and design can significantly impact the customer experience and conversion rates.

 The holiday season is the prime time for eCommerce businesses to thrive, but success hinges on having the right talent in place. As Cyber Monday nears, now is time to invest in the skilled professionals needed to ensure a seamless and successful online shopping experience. If you’re ready to start building an eCommerce dream team, for a prosperous holiday season, connect with us!

Related articles:

• https://www.mytotalretail.com/article/the-big-sale-days-an-e-commerce-guide-to-black-friday-and-cyber-monday/ 

• https://www.letsrefresh.io/blog-posts/preparing-your-website-for-black-friday-and-cyber-monday-your-2023-guide 

• https://www.shoponcloud.com/blog/the-ultimate-guide-to-ecommerce-success-digital-marketing-strategies-for-black-friday-and-cyber-monday.html 

• https://courteouscom.com/blog/get-your-website-prepared-by-hiring-an-ecommerce-call-center-for-cyber-monday/ 

https://www.businessoffashion.com/

Navigating the Upcoming Holiday Season's Workforce Trends

With the holiday season comes bustling stores, online shopping sprees, and a surge in consumer demand. As the retail landscape evolves, so do the job opportunities within it. If you’re looking to amp up your customer’s holiday shopping experience, you may want to consider investing in some high demand talent this time of year.

 E-commerce Fulfillment Specialists: The rise of online shopping has led to an increased demand for e-commerce fulfillment specialists. These professionals ensure that orders are picked, packed, and shipped efficiently. As more consumers opt for the convenience of online shopping, expect to see a surge in these roles during the holiday season.

Customer Experience Associates: In an era where customer experience is paramount, retailers are hiring associates dedicated to providing exceptional service. These roles often involve engaging with customers in-store, offering personalized recommendations, and ensuring a seamless shopping experience.

Technology and Data Analysts: Retailers are increasingly leveraging technology to enhance customer experiences and optimize operations. Technology and data analysts are needed to gather and interpret data, enabling retailers to make informed decisions about inventory management, marketing strategies, and more.

Seasonal Sales Associates: Seasonal sales associates are a staple during the holiday season, but their roles are evolving. Retailers are now seeking individuals who not only assist customers with purchases but also possess strong product knowledge and can engage in cross-selling and upselling.

Online Merchandisers: Online merchandisers curate product displays on e-commerce websites, making sure they are visually appealing and user-friendly. Their role is pivotal in driving online sales, especially during peak shopping seasons.

The holiday season brings a wave of job opportunities in the retail industry, but it's essential to stay informed about emerging roles and trends. Whether you're a job seeker looking to capitalize on these surging opportunities or a retailer seeking to meet evolving customer expectations, understanding the changing landscape of retail jobs can be key to success. 

At EB, we specialize in connecting businesses with talented professionals who can navigate these workforce trends for a prosperous and fulfilling season. We strive to help elevate brands’ holiday season workforce strategy and ensure a seamless and successful retail experience for both job seekers and retailers.

References:

• https://www.mktalt.com/blogs/five-tips-for-e-commerce-fulfillment-success-during-the-holiday-season.html 

• https://supplychain.amazon.com/learn/2023-holiday-shopping-ecommerce-fulfillment-guide 

• https://danavation.com/the-importance-of-technology-in-retail/#:~:text=Data%20analytics%20and%20business%20intelligence%20technologies%20are%20utilized%20in%20the,prevention%20and%20so%20much%20more. 

https://nrf.com/blog/how-retail-sales-associate-role-has-changed-over-last-decade

EB Holiday Gift Guide 2022

We are fortunate to partner with some of the best brands in fashion, home, and beauty each year. While you’re shopping for your loved ones this season, rest assured that any gift from these brands will be just as special as the talented teams that create it.

• Beauty

  • Fenty Beauty

  • KVD Beauty

  • FaceGym

  • Fresh

  • Credo Beauty

• Denim & Apparel

  • 7 For All Mankind

  • MOTHER

  • The GREAT

  • All Saints

  • John Varvatos

  • Mizzen+Main

  • Tommy John

  • Marine Layer

• Outdoor & Activewear

  • Vuori

  • The North Face

  • VANS

  • 686

  • TravisMathew

  • Rhone

  • Free Fly

  • Howler Brothers

  • Maui and Sons

• Accessories & Jewelry

  • Metal Alchemist

  • Tacori

  • SCOUT Bags

  • Swig Life