The retail holiday season is going to be different this year. With people still hesitant about shopping inside stores, and curbside pick-up and eCommerce shopping at an all-time high, staffing for your usual holiday season will need to be analyzed and thought-out.
Here are a few ideas to help you be prepared:
Listen to your customers. Ask your customers what their shopping preference will be this holiday season and how best you can support them. Based on the results, analyze your current org. charts and adjust where needed to support the additional staffing needs.
Safety comes first. The last thing you need is a new hire that has to take 2-3 weeks off for testing positive. Therefore, ensure you’re following CDC guidelines when conducting interviews, staying 6 feet away, wearing a mask, and swap the handshake for an elbow bump. Also, when possible, utilize digital or video interviewing instead of in-person.
Extra, Extra! We can’t predict the future, but chances are there will be times when employees call-out last minute to care for someone or to care for themselves. Therefore, hire a few extra seasonal employees to allow for back-up needs.
Ask for help. This is the time to work with external partners to help recruit and hire for your staffing needs. At Emerging Blue, we are here to support your hiring objectives with temporary staffing, seasonal hourly workers and pop-up retail support. Reach out to us at info@emergingblue.com to learn more about how we can help you!
Happy Holidays!
With Love,
Emerging Blue